Frequently Asked Questions

General Services

Q: What areas do you service?
A: We provide portable toilet and sanitation solutions across the U.K.

Q: What types of toilets do you offer?
A: We offer:

  • Standard portable toilets

  • Accessible/disabled toilets

  • Luxury toilet trailers

  • Construction site toilets

Q: What events do you cater to?
A: We service a wide range of events, including:

  • Sporting events and races

  • Festivals and outdoor concerts

  • Weddings and private parties

  • Corporate events

  • Construction sites

  • Car boot sales and fetes

Bookings & Delivery

Q: How far in advance should I book?
A: We recommend booking as early as possible, especially during our peak season (March to October), to ensure availability.

Q: What’s included in your service?
A: Our service includes:

  • Delivery and collection

  • Setup and positioning (typically takes 20 minutes)

  • Regular servicing and maintenance

  • All necessary supplies

  • 24/7 support

Q: Do you offer 24/7 customer support?
A: Yes, we provide round-the-clock support through our phone line: 01269 847022

Equipment & Maintenance

Q: How often are the toilets serviced?
A: All units undergo thorough cleaning and maintenance every Monday and Tuesday. For events, units are delivered fresh and clean.

Q: What features do your luxury toilet trailers include?
A: Our luxury trailers come equipped with:

  • Flushing toilets

  • Running water sinks

  • Interior lighting

  • Air conditioning

  • Premium finishes

Booking & Contact

Q: How can I get a quote?
A: You can:

  • Email us at hire@brtoilethire.com

  • Call us on 01269 847022

  • Fill out our contact form

Q: Do you offer combined services with traffic management?
A: Yes! We partner with William Ford Traffic Management to offer comprehensive event solutions, including traffic management and portable sanitation services.

Company Information

Q: Are you insured?
A: Yes, we carry full public and employer liability insurance for all our equipment and operations.

Q: What makes BR Toilet Hire different?
A: We're a family-run business that takes pride in:

  • Quick response times (within an hour)

  • 24/7 customer support

  • Efficient setup (20 minutes)

  • Clean, well-maintained units

  • Professional, reliable service

  • High customer retention rate (over 80%)